Privacy Policy

International Chef's Pantry, LLC – Privacy Policy

 

Last Updated: July 6, 2025

 

This Privacy Policy describes how International Chef'sPantry, LLC ("Company," "we," "us," or "our"), operating from Phoenix, Arizona, collects, uses, processes, and protects your personal information when you visit, use, or make a purchase from our website icppremiumselections.com. We are committed to protecting your privacy and handling your data transparently.

 

1. Information We Collect

 

We collect various types of information from and about you when you interact with our website:

 

• Personal Information You Provide Directly:

• Contact Information: Name, email address, phone number, shipping address, billing address.

• Account Information: Username, password (encrypted).

• Payment Information: Payment card details (processed securely by third-party payment processors – we do not store full card numbers on our servers), billing address.

• Order Information: Details about products purchased, order history, preferences.

• Communication Content: Any information you provide when contacting us via email, phone, or contact forms (e.g., feedback, inquiries, support requests).

• Information Collected Automatically (via Cookies and Technologies):

• Device Information: IP address, browser type, operating system, device type, screen resolution.

• Usage Information: Pages visited, links clicked, time spent on pages, referral sources, search terms used on our site, date and time of visits.

• Location Information: General geographic location derived from your IP address.

 

2. How We Use Your Information

 

We use the information we collect for various purposes, including:

 

• To Fulfill and Manage Orders: Process transactions, ship products, provide order confirmations, and handle returns or refunds.

 

• To Provide and Improve Our Services: Operate, maintain, and enhance our website, products, and services.

• To Communicate with You: Respond to your inquiries, send transactional emails (order updates, shipping notifications), and provide customer support.

• For Marketing and Promotional Purposes (with Consent): Send you promotional emails about new products, special offers, or other updates we think may interest you. You can opt-out of marketing communications at any time.

• For Analytics and Personalization: Understand how users interact with our website, analyze trends, personalize your shopping experience, and tailor content and offers.

• For Security and Fraud Prevention: Detect and prevent fraudulent transactions, unauthorized access, and other illegal activities.

• To Comply with Legal Obligations: Meet legal, regulatory, or tax requirements.

 

3. How We Share Your Information

 

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with trusted third parties only in the following circumstances:

 

• Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processors, shipping carriers like FedEx/UPS, website hosting, analytics providers, email marketing services). These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

 

• Payment Processing: All payment card transactions are processed by secure, PCI-compliant third-party payment gateways (e.g., Stripe, PayPal). We do not store your full credit card details on our servers.

 

• Shipping Carriers: Your name, address, and contact information are shared with shipping carriers to facilitate delivery of your order.

• Legal Compliance and Protection: If required by law, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect our rights, property, safety, or that of our users or the public.

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

• With Your Consent: We may share your information for any other purpose with your explicit consent.

 

4. Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies (like pixels and web beacons) to enhance your Browse experience, analyze site traffic, and personalize content.

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What are cookies? Cookies are small text files placed on your device by a website that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

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• How we use them: We use cookies for:

• Essential Functionality: To enable core website features like adding items to your cart and completing purchases.

• Performance & Analytics: To collect anonymous data about how visitors use our site, helping us to improve its functionality and content.

• Personalization: To remember your preferences and provide a more customized experience.

• Advertising: To deliver targeted advertisements to you based on your interests (if applicable and with your consent).

• Your Choices: Most web browsers allow you to control cookies through their settings. You can choose to accept or reject cookies, or be notified when a cookie is set. Please note that disabling essential cookies may impact the functionality of our website.

 

5. Data Security

 

We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. This includes using Secure Socket Layer (SSL) technology for data transmission, encrypting sensitive data, and regularly reviewing our security practices. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Data Retention

 

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

 

7. Your Privacy Rights

 

• Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Access: You have the right to request access to the personal data we hold about you.

• Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

• Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.

• Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

• Do Not Track: Our website does not currently respond to "Do Not Track" signals.

 

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

 

8. Children's Privacy

 

Our website is not intended for individuals under the age of [e.g., 13 or 16, depending on your target audience and state laws; 13 is standard for COPPA compliance]. We do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected personal information from a child under the age of [e.g., 13/16] without parental consent, we will take steps to delete that information promptly.

 

9. Links to Third-Party Websites

 

Our website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

11. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

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ICP

5353 North 16th St STE 315 

Phoenix, AZ 85016

Info@internationalchefspantry.com

[Your Customer Service Phone Number]

ICPPremiumSelections.com