Terms & Conditions

ICP – Terms & Conditions of Use and Sale

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Last Updated: July 6, 2025

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Please read these Terms & Conditions carefully before accessing or using our website ICPPremiumSelections.com, purchasing products, or using any services provided by International Chef's Pantry,  LLC. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

 

1. General Conditions

 

Agreement to Terms: These Terms & Conditions constitute a legally binding agreement between you ("User" or "Customer") and ICP ("Company," "we," "us," or "our"), governing your use of our website and purchase of our products.

 

Eligibility: By using this website, you represent that you are at least the age of majority in your state or province of residence (18 years old in Arizona), or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to Terms: We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

2. Products & Services

 

Product Descriptions: We strive for accuracy in product descriptions, pricing, and images. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. All weights, sizes, and images are approximate and for illustrative purposes only.

Availability: All products are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to discontinue any product at any time.

Pricing: All prices are listed in [e.g., USD] and are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Taxes: Applicable sales tax will be added to your order based on your shipping address, in accordance with Arizona state tax laws and any other relevant tax regulations.

Food Safety & Handling: All products are perishable. You acknowledge and agree that proper handling, storage, and cooking of all products after delivery is solely your responsibility. Please refer to our Food

 

Safety & Handling Disclaimer ([Link to Disclaimer Section or Page]) for critical information.

 

 

3. Orders & Payment

 

Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

 

Payment: We accept [list accepted payment methods, e.g., Visa, MasterCard, American Express, Discover]. You agree to provide current, complete, and accurate purchase and account information for all purchases made via our website.

Cancellations: Orders may be canceled within [specify timeframe, e.g., 24 hours] of placement, provided they have not yet been processed for shipping. Please refer to our [Link to your Refund/Return/Cancellation Policy] for full details.

Refunds & Returns: Due to the perishable nature of our products, we generally do not accept returns. Refunds or replacements will be offered only in cases where products are damaged, spoiled, or incorrect upon delivery, subject to our

 

Refund & Return Policy ([Link to Refund/Return Policy Page]). Claims must be made within [e.g., 24 hours] of delivery with photographic evidence.

 

4. Shipping & Delivery

 

Delivery Area: We currently ship to [Specify delivery areas, e.g., "Phoenix Metropolitan Area and surrounding regions within Arizona," or "select states"]. Please ensure your delivery address is within our service area.

 

Delivery Responsibility: We are not responsible for packages that are stolen after delivery, spoiled due to being left unattended for extended periods, or undeliverable due to incorrect address information provided by the customer.

Shipping Delays: While we strive for timely delivery, we are not responsible for delays caused by shipping carriers, weather, or other events beyond our control. Risk of loss and title for items purchased from us pass to you upon our delivery to the carrier.

Packaging: Products are shipped frozen in insulated packaging designed to maintain appropriate temperatures during transit. Upon arrival, you are responsible for immediately transferring products to a freezer or refrigerator.

 

5. User Conduct

 

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances, including those in Phoenix, Arizona; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to upload or transmit viruses or any other type of malicious code; (g) to collect or track the personal information of others; or (h) to spam, phish, pharm, pretext, spider, crawl, or scrape. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

 

6. Intellectual Property

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All content on this website, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of ICP or its content suppliers and protected by international copyright and intellectual property laws. You may not use our trademarks or trade dress in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits ICP.

 

7. Disclaimer of Warranties; Limitation of Liability

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• We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

• You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

• In no case shall ICP, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

• Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

8. Indemnification

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You agree to indemnify, defend, and hold harmless ICP and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

9. Governing Law & Dispute Resolution

• These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.

• Any disputes arising out of or relating to these Terms & Conditions or your use of the website or services shall be resolved exclusively in the state or federal courts located in Phoenix, Arizona.

 

10. Severability

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In the event that any provision of these Terms & Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

11. Entire Agreement

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The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. These Terms & Conditions and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

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ICP
5353 North 16th St STE 315 

Phoenix, AZ 85016
Info@internationalchefspantry.com
[Your Customer Service Phone Number]
ICPPremiumSelections.com

 

Crucial Advice:

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Legal Counsel is Essential: This is a basic template. You 'MUST' engage an attorney licensed in Arizona to review, tailor, and finalize these Terms & Conditions to your specific business operations, products, and to ensure full compliance with all federal, state (Arizona), and local laws. This is particularly vital for a business dealing with perishable food.

 

Integrate Policies: Link to your separate Privacy Policy, Refund & Return Policy, and Shipping Policy within these T&Cs. They should be distinct but referenced.

 

Clarity and Accessibility: Ensure these T&Cs are easily accessible on your website (e.g., in the footer), clearly written, and understandable for your customers.

 

"Clickwrap" Acceptance: Ideally, customers should actively accept these terms (e.g., by checking a box "I agree to the Terms & Conditions" before checkout) to ensure enforceability.